Gravolite Privacy Policy

At Gravolite, we are committed to safeguarding your privacy and personal data. This policy outlines how we collect, use, and protect your information in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other relevant privacy laws.

By accessing our UAE website or using any of our services, you consent to the terms outlined below.

1. Who We Are

Gravolite is a leading manufacturer and exporter of custom sports flooring solutions, now proudly serving the UAE. We are committed to transparency, accountability, and data protection in every region we operate—including India, USA, and now the Emirates.

2. Information We Collect

We may collect and process the following personal data:

• Identity Data: Full name, email address, phone number
• Contact & Location Data: Address, postal code, country
• Preference Data: Product interests, sport-specific needs
• Usage Data: Website behavior, pages visited, interactions
• Technical Data: IP address, browser type, device information
• Cookies and Analytics: See cookie section below

We do not knowingly collect data from children under the age of 18 unless explicitly permitted under UAE law with guardian consent.

3. How We Use Your Information

Your information is collected only for legitimate business purposes, which may include:

• Processing product inquiries and orders
• Delivering customized flooring solutions
• Responding to service or support requests
• Sending marketing emails or promotional content (only with consent)
• Website analytics to improve user experience
• Compliance with UAE or international legal obligations

You always have the right to withdraw consent or update your preferences.

4. UAE-Specific User Rights (as per PDPL)

If you are located in the UAE, you have the right to:

• Access your personal data
• Correct inaccurate or outdated information
• Request Deletion of your data (subject to legal retention)
• Object to Processing for marketing or profiling purposes
• Port Your Data to another controller if applicable

To exercise these rights, contact us at privacy@gravolite.com.

5. Data Security

We follow internationally recognized practices to protect your personal data, including:

• Encrypted data storage
• Access restriction on a need-to-know basis
• Secure communication protocols (SSL/TLS)
• Regular audits and risk assessments

6. International Data Transfers

As a global company headquartered in India with operations in the UAE and USA, we may transfer your personal data across borders. All transfers are made in compliance with UAE PDPL, ensuring your data is treated with the same level of protection regardless of location.

7. Use of Cookies

We use cookies to provide essential functionality and enhance user experience:

You may disable cookies through your browser settings. However, certain website features may be unavailable if you do so.

8. Sharing Your Data

We do not sell or rent your personal information to third parties. We may share data only with:

• Authorized service providers (e.g., shipping, support)
• Legal authorities if required by law
• Business partners, only with your prior consent

All third-party partners must comply with UAE data protection standards.

9. Retention of Your Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal/regulatory requirements.

10. Contact Information – UAE and Global Offices

If you have any questions, or if you wish to exercise your UAE data rights, please contact:

📧 Email: info@gravoliteuae.ae
📞 Phone (Intl): +971547446148

11. Policy Updates

We may update this Privacy Policy to reflect legal or operational changes. The revised version will be posted on this page with a new effective date. We encourage you to review it regularly.

✅ By continuing to use our site, you agree to the collection and use of your data in accordance with this policy.